Términos del servicio
These Terms of Service govern your use of the NestNook website and your purchase of products from NestNook.
By accessing our website or placing an order, you agree to these Terms of Service.
Website Use
You may use this website for lawful personal and shopping purposes.
You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use the website for fraudulent or unlawful purposes.
Product Information
We make reasonable efforts to present product descriptions, dimensions, materials, colors, images, and other information accurately.
However, colors and appearance may vary depending on lighting, screens, material characteristics, production variation, and natural outdoor weathering.
Minor variations do not necessarily indicate a defect.
Customers are responsible for reviewing product dimensions and ensuring that products are suitable for their intended space before ordering.
Prices
Prices displayed on the website may change without notice.
The price applicable to an order is the price shown when the order is placed, subject to correction of obvious errors.
Promotions, discounts, and sale prices may be subject to separate conditions and availability.
Orders
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:
Incorrect product or pricing information
Suspected fraud
Payment authorization problems
Inventory errors
Shipping restrictions
Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, the applicable amount will be refunded.
Payment
Orders must be paid using one of the payment methods made available during checkout.
Payments may be processed by third-party payment providers and may be subject to additional verification or authorization.
Shipping
Shipping and delivery are governed by our Shipping Policy.
Delivery dates are estimates unless expressly stated otherwise.
Returns and Refunds
Returns, refunds, damaged products, and order cancellations are governed by our Return & Refund Policy.
Warranty
Product warranty support is governed by our Warranty Policy and any additional warranty information provided with the applicable product.
Outdoor Use and Product Care
Outdoor furniture is exposed to weather, moisture, sunlight, temperature changes, dirt, and other environmental conditions.
Customers are responsible for following applicable assembly, use, care, maintenance, and storage instructions.
Normal weathering, fading, and cosmetic changes may occur over time.
Intellectual Property
All website content, including text, graphics, logos, product names, photographs, designs, and other materials, is owned by or licensed to NestNook unless otherwise stated.
Content may not be copied, reproduced, distributed, or commercially used without appropriate permission.
Third-Party Services
Our website may use or link to third-party services, including payment providers, delivery providers, applications, and other websites.
NestNook is not responsible for third-party websites or services outside our reasonable control.
Limitation of Liability
To the fullest extent permitted by applicable law, NestNook will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer law.
Changes to These Terms
We may update these Terms of Service from time to time.
The version published on our website at the time of use or purchase will apply, subject to applicable law.
Contact Us
If you have questions about these Terms:
NestNook Customer Support
Email: support@nestnookpatio.com
Phone: +852 84835495